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Choosing a web design company for your Coffs Coast business is a big decision. The online world is tough, so you need a partner like F1RST with a solid track record to make your website stand out. Asking the right questions ensures you pick a team that fits your needs, whether you’re a small startup or a growing firm. Here are 15 questions to guide you.
1. Do They Build Custom Websites or Use Templates?
Ask if they create unique designs or rely on templates. At F1RST, we offer both templates for quick, professional results or custom designs for a standout online presence. We tailor solutions to match your business goals.
2. Are Their Websites Tested Across Browsers and Devices?
Your site should look great on Chrome, Firefox, Safari, and both PCs, Macs and Mobiles. We test for compatibility to ensure your website works smoothly for all users.
3. Do They Have Sales or Marketing Skills?
A great designer knows how to sell through design. We combine creativity with marketing know-how to make your website attract and engage customers effectively.
4. Do They Offer Online Marketing Services?
Your website should drive growth. We fully optimise sites for search engines and handle submissions to boost your visibility and bring in more clients.
5. Can They Design a Logo for Your Site?
A strong logo builds your brand. We offer custom logo services to create a graphic that matches your business’s message and appeals to visitors.
6. Who Owns the Website Design?
You should own your site’s design. We ensure you keep all rights to the artwork, so there’s no confusion later.
7. Do They Provide Training for Site Updates?
If updating your site feels tricky, we offer training for HTML or Content Management Systems (CMS). We also have a range of management plans if you prefer us to handle changes.
8. Do They Charge by Project or Hourly?
Clear pricing matters. We use fixed-price packages, outlining what’s included to avoid surprise costs and maximise your site’s potential.
9. How Will Your Site Rank on Search Engines?
A good site needs to be found. We build Google-friendly websites that are fully search engine optimised and submit them to major search engines for better visibility.
10. What Do You Need to Provide?
You’ll likely need to supply text, images, or feedback. However, we can help with the complete range of content if required. This includes content writing, photography and video production if you’re short on content.
11. How Will They Communicate?
We prefer email for clear communication, but offer phone or in-person chats if that works better for you.
12. How Long Will the Project Take?
We aim to deliver a business-ready website in 30 days, provided you supply the required information on time.
13. Do They Include Hosting?
Our management plans include reliable, super-fast business-grade hosting with no limits on website traffic.
14. Do They Research the Market First?
Our premium packages include market and competitor research to ensure your site stands out.
15. Can We Build an Online Store?
If you want to sell online, we use top e-commerce tech to create secure, user-friendly shopping sites.
